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Divahglam has a NO RETURN/NO CANCELLATION/NO EXCHANGE policy, at NO time for any reason do we give refunds, unless it's a mistake on our end.  SERIOUS ORDERS ONLY!!!!! You may call the customer number @443-873-8426 to explain discuss any issue you may be having and if it's a mistake on our end it will be fixed.  Please be sure of what you are ordering before leaving the website or the store.  However if you by chance hit the wrong button or hit the button too many times that issue would be exchanged as long as you notify customer before the order is sent out.  SALE ORDERS SHIPS OUT IN THE ORDER THEY ARE RECEIVED DUE TO THE HIGH VOLUME OF ORDERS DURING OUR SALES!!! PLEASE DO NOT EXPECT TO HAVE YOU HAIR SHIPPED OUT NEXT DAY DURING A HAIR SALE>  IF YOU PLACE AN ORDER THE DAY OF THE SALE ONCE THE SALE HAS ENDED YOUR ORDER IS PRIORITY BECAUSE YOU ARE PAYING REGULAR PRICE AND NOT SALE PRICE

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